As an Urchin Software Certified Partner we provide flexible and cost effective Urchin Software Support Plans to assist with pre-purchase consulting, trial installations and post-purchase implementations, report configurations, Google Analytics alignment and troubleshooting.
Our Urchin Software Support Plans have assisted many government departments, universities and corporations to conduct pre-purchase evaluations of Urchin Software in relation to their specifications for servers, installation, performance and data privacy.
Support plans can be utilised on demand for support with implementation, setup, report configuration and troubleshooting. Our Urchin Software Support Plans are available with hours allocated depending on the type and scope of initial and ongoing requirements.
- Installation, report setup and configuration
- Questions about reports and tracking options
- Troubleshooting incorrect data
- Setup of advanced tracking features