Frequently Asked Questions

What time does training start and finish?

  • You can start and finish the training whenever you like because it's delivered online 

Do I need a laptop?

  • Yes, we recommend using a laptop or desktop to take the training courses.

Will I need internet access?

  • Yes, you'll need internet access to take the course

Can I ask questions?

  • We're here to help and do our best to answer questions. Email your questions to and we'll be in touch.

Will I receive a certificate?

  • You can earn your course certificate by passing the final quiz in the courses.

Is there a time limit on taking the training?

  • No, you can access the training whenever you like

Can I rewatch lessons?

  • Yes

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